Important information about using this website and purchasing through the marketplace channels linked from it.
Website privacy notice
Privacy & enquiries
Khyati Gems respects the privacy of visitors to this website. When you contact us through the enquiry form, we may receive the information you choose to provide, such as your name, email address, and message. This information is used only to respond to your enquiry, provide requested assistance, and maintain a record of that communication where reasonably necessary.
We do not sell personal information supplied through this website. If analytics, advertising, or marketing tools are added in the future, this notice and any applicable consent controls will be updated before those tools are activated.
To ask about information you have sent to us, please use the contact page. This notice should be reviewed and updated with the company’s final contact details, data-retention process, and any applicable legal requirements before public launch.
Marketplace purchases
Where purchases are completed
Khyati Gems currently directs visitors to third-party marketplace channels for browsing and purchase. When you follow a marketplace link, that marketplace’s own terms, privacy policy, payment process, buyer protection, and account requirements apply to the transaction.
Before completing a purchase, review the specific listing carefully. This includes the gemstone description, photographs, dimensions, laboratory documentation where available, price, dispatch timing, delivery destination, and the marketplace seller policy displayed with that listing.
Shipping information
Delivery & tracking
Shipping options, estimated dispatch times, delivery destinations, tracking availability, and any applicable import duties or taxes are shown on the relevant marketplace listing before purchase. Delivery times are estimates and may vary due to carrier performance, customs processing, destination requirements, or circumstances outside Khyati Gems’ control.
Customers are responsible for reviewing the delivery information supplied with their chosen listing before placing an order. Where duties, taxes, or customs charges apply, responsibility will be stated in the relevant marketplace terms or listing information.
Returns & support
Return requests
Return, cancellation, and refund eligibility are governed by the policy displayed on the marketplace listing through which an item is purchased, together with the marketplace’s buyer and seller rules. If you have a question about an existing order, contact the marketplace through the order record first and include the relevant order or listing reference.
For general product or information questions before a purchase, you may also use the Khyati Gems contact page.
Website terms of use
Using this website
This website provides brand, educational, and general product-category information. It is not a direct e-commerce checkout. Information is provided in good faith, but individual gemstone listings, availability, pricing, documentation, and delivery information are confirmed only on the relevant marketplace page at the time of purchase.
All website content, imagery, branding, and materials are owned by or used with permission by Khyati Precious Gems Private Limited unless otherwise stated. They may not be copied, reproduced, or used without permission.
Gemstone information is provided for educational purposes and should not be treated as investment, medical, legal, or professional advice. Khyati Gems does not make guarantees about personal outcomes associated with gemstones.
These policies are a website foundation and should receive final legal review before publication, including jurisdiction-specific terms, business address, support contact details, and any required consumer disclosures.
