.gem-concierge{position:fixed;right:22px;bottom:82px;z-index:39}.concierge-toggle{width:56px;height:56px;border:1px solid rgba(255,255,255,.85);border-radius:50%;background:var(--ink);color:#e7c679;box-shadow:0 10px 28px rgba(36,50,61,.24);cursor:pointer;font-size:21px;transition:transform .25s var(--motion-ease)}.concierge-toggle:hover{transform:translateY(-3px)}.concierge-panel{position:absolute;right:0;bottom:68px;width:min(390px,calc(100vw - 32px));background:#fff;border:1px solid var(--line);border-radius:12px;overflow:hidden;box-shadow:0 24px 60px rgba(36,50,61,.24);opacity:0;visibility:hidden;transform:translate3d(0,12px,0);transition:opacity .25s var(--motion-ease),transform .25s var(--motion-ease),visibility .25s}.gem-concierge.open .concierge-panel{opacity:1;visibility:visible;transform:translate3d(0,0,0)}.concierge-head{padding:18px 20px;background:var(--ink);color:#fff;display:flex;align-items:center;justify-content:space-between}.concierge-head p{font-size:10px;text-transform:uppercase;letter-spacing:.14em;color:#dcb96b;margin:0 0 4px}.concierge-head h2{font:500 24px var(--serif);margin:0}.concierge-presence{font-size:10px;color:#d4dcdd}.concierge-presence:before{content:"";display:inline-block;width:7px;height:7px;margin-right:5px;border-radius:50%;background:#3bc77b}.concierge-body{padding:16px;background:#fbfaf8;max-height:330px;overflow:auto;display:flex;flex-direction:column;gap:10px}.concierge-message{align-self:flex-start;max-width:87%;padding:11px 13px;background:#fff;border:1px solid #e8e3da;border-radius:3px 12px 12px 12px;font-size:14px;line-height:1.5;box-shadow:0 2px 8px rgba(36,50,61,.03)}.concierge-message.user{align-self:flex-end;background:#e8eef0;border-color:#e8eef0;border-radius:12px 3px 12px 12px}.concierge-assistant-label{font-size:9px;color:var(--gold);letter-spacing:.1em;text-transform:uppercase;margin:0 0 -6px}.concierge-chips{display:flex;flex-wrap:wrap;gap:7px;margin:3px 0}.concierge-chips button{background:#fff;border:1px solid var(--line);border-radius:999px;padding:7px 10px;cursor:pointer;font:600 10px var(--sans);letter-spacing:.04em;color:var(--ink);transition:background .2s}.concierge-chips button:hover{background:var(--cream)}.typing-indicator{display:flex;gap:4px;width:max-content;padding:11px 13px;background:#fff;border:1px solid #e8e3da;border-radius:3px 12px 12px 12px}.typing-indicator i{width:5px;height:5px;border-radius:50%;background:#a0aaac;animation:typing 1s infinite}.typing-indicator i:nth-child(2){animation-delay:.15s}.typing-indicator i:nth-child(3){animation-delay:.3s}.concierge-form{display:flex;border-top:1px solid var(--line);background:#fff}.concierge-form input{margin:0;border:0;padding:15px;font-size:14px}.concierge-form button{border:0;background:var(--gold);color:#fff;padding:0 18px;font-weight:700;cursor:pointer;font-size:12px}.concierge-form button:disabled{opacity:.7}@keyframes typing{0%,60%,100%{transform:translateY(0);opacity:.45}30%{transform:translateY(-4px);opacity:1}}@media(max-width:560px){.gem-concierge{right:16px;bottom:75px}.whatsapp-widget{right:16px;bottom:16px}.whatsapp-widget span:last-child{display:none}.whatsapp-widget{padding:11px}.concierge-panel{bottom:64px;width:min(360px,calc(100vw - 24px))}.concierge-body{max-height:290px}}